[Updated 10/21]
Thank you for using the FINAL FANTASY Portal App.
The following issues that were confirmed when updating to iOS 18 has been resolved with the update released on 10/21.
・You can't get the FF portal points from the "Get Points" button and others when you log in with your Square Enix account, and you can't move to FF Portal Point-related screens such as “Point History”.
・When logged in to a Square Enix account, "Triple Triad" cannot be played in "Linked Play" mode (a play mode using data linked to a Square Enix account) (*"Play as Guest" mode can be played).
・If you switch back to your device's home screen after launching the app, a notification may appear on the app icon.
Please update the app to the latest ver 2.2.0 if you encountered this issues.
We apologize for the inconvenience and thank you for your understanding.
Thank you for using the FINAL FANTASY Portal App.
We have an important announcement about [iOS 18] for iOS users of the FINAL FANTASY Portal App.
■Effects of iOS 18 update on app behavior
If you update your OS version to iOS 18, certain features of the app may be affected.
Therefore, please refrain from updating to iOS 18.
■Known Effects
The following issues have been confirmed when updating to iOS 18.
・You can't get the FF portal points from the "Get Points" button and others when you log in with your Square Enix account, and you can't move to FF Portal Point-related screens such as “Point History”.
・When logged in to a Square Enix account, "Triple Triad" cannot be played in "Linked Play" mode (a play mode using data linked to a Square Enix account) (*"Play as Guest" mode can be played).
・If you switch back to your device's home screen after launching the app, a notification may appear on the app icon.
Although we are currently working on a fix, until the issue is resolved please refrain from updating to iOS 18.
We will keep you updated of any further developments via FINAL FANTASY Portal App.
We apologize for the inconvenience and thank you for your understanding.
We hope for your continued support of the FINAL FANTASY Portal App.